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  • Services
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  • Blog
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Blog

Trends and insights to help you elevate your customer experience

October 28, 2021

Beat the stress on Black Friday and Cyber Monday with a game plan

More and more European consumers are embracing the American shopping phenomena that are Black Friday and Cyber Monday. Hoping to …

September 27, 2021

How the new normal is reshaping Customer Experience

The customer experience (CX) is the primary force behind a brand's competitive advantage, customer acquisition, retention, and engagement.

September 14, 2021

How gert.io helps boost customer experience without compromising on data security

As more businesses rely on digital channels for delivering a satisfactory customer experience, you need to keep an eye on …

September 01, 2021

How gert simplifies data management for better customer experience

Data and analytics are increasingly the major strategic differentiators for prosperous, high-growth organisations.

August 23, 2021

Top 5 Customer Experience Trends to look out for in 2021

Do you know, 77% of European consumers will switch to a competitor after more than one bad experience?

August 18, 2021

5 easy steps to exceptional multichannel customer support

Today’s customers require an on-demand response to their inquiries anytime, anywhere. 

June 04, 2021

Ways gert.io can facilitate Enterprise clients

Many customers are cautious about sharing their personal information with companies due to the risk of security breaches. 

April 27, 2021

Why secure handling of data is a ‘must’ for Customer Experience

Personalisation and a seamless experience are important elements when it come to hunting down satisfied and loyal customers. It requires …

March 29, 2021

The value of partnerships

In a time where business-as-usual is no longer sufficient and the number of changes rise, so do the expectations for …

March 03, 2021

Working from Home Version 2.0

It is not unlikely that we will continue to work from home post corona. This may pose a challenge for …

February 08, 2021

Do You Use Social Media in Your Customer Service?

The number of consumers on social media continues to grow. So, it makes total sense to incorporate the use of …

January 14, 2021

Lasting impacts of COVID-19 on customer experience

How do you ensure the best digital customer experience as online traffic grows?
 

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