“Feedback is the breakfast of champions!” Now, who said that? Non-other than Brian Halligan, CEO of HubSpot. And he’s …
We've just launch Google My Business Channel for Zendesk Support, which allow you to integrate your Google My Business …
There is no business without customers. Companies are focusing on getting new clients but also on retaining existing ones. As …
The increasing demand for a seamless omnichannel experience has made managing interactions with your customers on social media like Facebook …
Customer experience (CX) is called the most exciting business opportunity of 2019. So if you don't want to miss …
The business world is taking the challenge to the next level. In 2018 companies were focused on providing seamless, omnichannel …
Christmas is coming, are your employees ready? Most of the sales are happening in the last two months of the …
The invention of the telephone in 1876 started the revolution of customer service. It seemed to solve the problem of …
Nowadays customers demand a company to be available on different channels, to respond quickly and solve issues immediately. That makes …
Research by The Guardian shows that By 2020, customer experience will overtake price and product as the key brand differentiator …
Zendesk just launched two new very exciting products at Zendesk Relate. We've made a list of the coolest features …
One of the best ways to provide brilliant customer service is using customer service software that can be integrated with …
