5 Signs That Your Zendesk Instance Needs Optimisation15. August 2023Is your team having difficulties navigating Zendesk? Are your agents overwhelmed? These could indicate that your Zendesk instance requires optimisation. ...
Create a great customer experience9. September 2022There is no business without customers. In this article, we discuss the core of a great customer experience. ...
Happy Customers. That’s What It’s All About, Right?9. June 2022Streamline Your Customer Service with helphouse.io! By encompassing facets and features into one complete and holistic solution, we can solve ... ...
The history of Customer Service10. May 2022In less than 60 years we went from simple phone calls to very complicated help desk solutions. How did it ... ...
A helpsome CXmas tale28. November 2021An adventurous CX adventure about Santa Claus' digital transformation featuring gert.io as Santa's great little helper. ...
How the new normal is reshaping Customer Experience27. September 2021The customer experience (CX) is the primary force behind a brand's competitive advantage, customer acquisition, retention, and engagement. ...