google my business

Google Business Profile app for Zendesk

Get reviews and questions on all your locations on Google in as tickets in Zendesk Support.

Two systems, one point of entry

The main purpose of integrating Google My Business with Zendesk is that your agents only need to work, process, and keep track of everything in one place.

The integration ensures that all reviews are created as tickets in Zendesk Support, from which the agents can also answer and process the reviews. It provides a simpler workflow and ensures that agents respond in a timely manner to the reviews.

google my business
google my business

Key features

  • Reviews on Google will be created as tickets in Zendesk Support.
  • Supports multiple locations (easy to add numerous locations).
  • Community questions become tickets in Zendesk Support.
  • Option to update your previous replies to reviews.
  • Works with triggers, macros, views, and automations.


Turns reviews into tickets


Works smoothly with
multiple locations


No switching
between systems

Get it from Zendesk Marketplace

The first 14 days are on us. Try it risk-free today.

Download here
google my business marketplace screenshot 2

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Contact us

Need an app that smoothens integration between your Zendesk solution and your favourite systems?

We can help you.