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The business world is taking the challenge to the next level. In 2018 companies were focused on providing seamless, omnichannel ...
Christmas is coming, are your employees ready? Most of the sales are happening in the last two months of the ...
The invention of the telephone in 1876 started the revolution of customer service. It seemed to solve the problem of ...
Nowadays customers demand a company to be available on different channels, to respond quickly and solve issues immediately. That makes ...
Research by The Guardian shows that By 2020, customer experience will overtake price and product as the key brand differentiator ...
Zendesk just launched two new very exciting products at Zendesk Relate. We've made a list of the coolest features ...
One of the best ways to provide brilliant customer service is using customer service software that can be integrated with ...
Omnichannel sounds so familiar but how much do you really know about it? We took a closer look at the ...
Get ready for the upcoming Black Friday and let your e-commerce get the most out of it! The key to ...
Our Pipedrive 2.0 integration for Zendesk is finally approved and available on Zendesk Marketplace. The new and improved version ...
The 2020 seems so far, but it is just around the corner. Now it is the time to discover and ...
About a week ago we announced that we were nominated for Start-up of The Year in the Entrepreneur of The ...
