Work in Google Drive without leaving Zendesk
Once the app has been downloaded and installed, your Google Drive is connected with your Zendesk Support solution.
This makes it easy for you to upload and attach files directly to/from Google Drive within a ticket in Zendesk Support.
The integration helps your agents to have a more efficient workflow because they don’t need to leave Zendesk Support.
Key features
- Upload files to Google Drive from a ticket in Zendesk
- Get an overview of all attached files
- Attach files to a ticket from Google Drive
- Search for files in Google Drive from Zendesk
No switching between systems
Quick overview of added documents
Easy to add relevant documents to a ticket
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