Easy and secure handling of customer data
Handling customer data can be both challenging and time-consuming, but with gert.io we have made it much easier for Zendesk users.
gert.io is a bot. Once added to your Zendesk account, you can use it to define your spcefic criteria for which tickets that need anonymising, when and how often, all without coding. gert.io continuously works in the background, anonymising sensitive customer data - while allowing you full access to valuable statistics.
What you get with gert.io
Automation 24/7 - 365
Once gert.io has been added to your Zendesk account, it works automatically 24/7, 365 days a year so you can spend your time on other, more worthwhile activities.
Adapted to suit your needs
With gert.io, you define what rules apply to your business or what legislation you are subject to, all without coding.
No loss of statistics or data
gert.io only anonymises data that can be traced back to a person - not data that you will be using to grow your business.
Coding-free set up
Setting up gert.io is super easy. Just define the rules you want to apply, with no coding required.
1 interface for all systems
No matter how many Zendesk systems you use, you only need one log-in to manage your gert.io.
Compatible across borders
GDPR, CCPA, LGPD, PIPEDA, APEC CBPR ...No matter what legislation you’re working to, gert.io can help you.
gert.io in action
Just to show you exactly how simple, user-friendly and easy gert.io is, we have made this short demo video.
If you want to know more about gert.io, just reach out. We would love to show you all the amazing things he can do for you, your data and your compliance.
Setting up is quick & easy
To use gert.io in Zendesk, you have to create a user and integrate it into Zendesk Support.
- Create a user or log in as an existing user
- Click on + in the lower right-hand corner to add your Zendesk
- ‘Authorize’ your Zendesk in the dialogue box
- Click on ‘Connect’ and you are good to go!
Use gert.io’s intuitive interface to define your desired set of rules - all without coding. gert.io will then fully automatically and in the backgound of your system work from the rules set up until you stop him or change the rules.
Let's talk about how we can elevate your customer experiences