helphouse.io is Zendesk Master Partner

Help for startups

At helphouse.io, we strive to help your startup achieve the success you work so hard for every day. In short; we want to help you reach your full potential. 

The best way we know how to do that is by helping you create the best possible experience for your customers. In our experience, great customer service and customer experience is the key to a thriving business. That's why we're so proud of reselling the Zendesk Startup Program!

The Zendesk Startup Program gives your startup company the possibility of kickstarting your customer service with an omnichannel solution right away.

Zendesk startup program

Zendesk offers a startup program for eligible companies where you, as a startup, can use the Zendesk products Support, Guide, Talk, Chat, and Explore for 6 months, without charge!

Consultancy services, add-ons, custom integrations, paid apps from the Marketplace, and Talk credits are not included in the startup program.

To be eligible for this offer, you will need to meet the following requirements:

  • Be a new Zendesk customer
  • Have venture funding (Series A or below)
  • Have less than 50 employees
     

great, tell me more

helphouse.io is reseller of Zendesk Startup program

 

So what is Zendesk, anyway?

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Zendesk Support

Zendesk Support is an all-in-one platform for tracking, prioritizing, and solving customer support tickets. The platform enables you to gather all of your customer support interactions in one place, creating a seamless, personal, and efficient communication between you and your customer.

It will raise the productivity of your agents and keep your customers pleased, satisfied, and all the other yes-words in the thesaurus.

 

Let me get more info

 


 

Zendesk Guide

If Zendesk Guide were a book, it would be in the self-help section.

Zendesk Guide works with Zendesk Support to gather your know-how, which makes your self-service knowledge base much smarter.

When customers use Guide, the system sends the information back to the support agents who can then track the activity, and in turn, improve the info the systems offer to both agents and customers.

This way, the know-how is easier for the customer to find, and you won’t lose any know-how if an experienced support agent leaves. It’s basically a FAQ on steroids.

 

I would like to know more

 

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Zendesk Chat

Be proactive!

With Zendesk Chat, you can engage with your customers in real-time and help them get their questions answered before they give up and go back to their Google search.

You can set it up to automatically pop up if a potential customer is lingering on one of your pages and ask if there is anything you can help them with.

This will boost your conversion rate and keep your customers happy.

 

More info, please

 


 

 

Zendesk Talk

Even in this day and age of e-mails and social media, there are still a lot of customers who prefer to talk to an agent when facing a problem.

When a customer calls you, a ticket will automatically be created, and because your interaction is a part of the Zendesk platform your customer service teams will be able to see the customer's full history.

This means that you don’t have to ask questions that your customer has already answered, thus making the customer experience far more smooth.

 

Sounds Great

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Does it sound like something you'd consider?

Then give Jonas a call or fill out the form below, so we can find the best solution for you.