E-conomic for Zendesk
With the E-conomic integration for Zendesk, your agents will be able to see several data from E-conomic, e.g. overviews of invoices and the status of the invoices, directly in Zendesk Support.
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Improves your workflow
In order to solve an inquiry from a customer, you’re probably going through these steps right now:
- Leaving Zendesk
- Going to E-conomic
- Login into E-conomic
- Searching for the customer
- Finding the invoice
- Looking for details
- Going back to Zendesk to reply to the customer
With our E-conomic integration for Zendesk you only have to do this:
- Look in the sidebar of the ticket
- Reply to the customer
Automatic search function
The E-conomic integration for Zendesk automatically uses information from the end-user in Zendesk to search for the customer in E-conomic.
If your end-user doesn’t have any information, you can use the very easy manual search function.
No need for more paying users
With the E-conomic integration for Zendesk, you can give access to users that don’t have a license to E-conomic.
That way, you don’t have to add them as paying users in E-conomic.
Not only does it optimize your workflow, but also saves you money - what’s not to like?
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Developed by Europe's leading Zendesk experts
The E-conomic integration for Zendesk is made by helphouse.io.
We’re Zendesk Premier Solution Provider and have helped dozens of companies with optimizing their customer service and workflows through Zendesk.
