Is your team prepared?
How many employees are at work at the same time during the holiday periods? How many is needed to maintain the level of service and the amount of inquires? Question is, can you maintain the same high standard in your customer service in the next holiday period?
It is more than ever extremely important to provide the best customer service and be the one who stands out for good customer service, as customers are never on holiday, and before we know it, a new vacation is just around the corner.
We have written this Whitepaper packed with tips and tricks for the upcoming holiday.