Shaping-New-Tomorrow-case-logo.jpg

After a thorough analysis and review of the existing set-up, a new  Zendesk customer service setup was implemented.

A setup that among other things helped automate work processes, reduce the amount of agents by 33.3% and cut down the time for first-replies from 10 to 2.2 hours.

 

READ THE CASE

TV2-case-logo.jpg

Over 200,000 Euro freed up annually and a ticket deflection that has risen to 95%.

These are just been some of the benefits that TV2 gains from their Zendesk based helpCenter solution that helps customers help themselves.

 

READ THE CASE


 

Contact us

Let's talk about how we can elevate your customer experiences

 

Newsletter

Want to know more about Customer Experience, trends and tendencies?

 

Subscribe