Privacy Policy for HelpHouse ApS

1    Data responsibility
1.1    We take your data protection seriously
1.1.1    We process personal data and have therefore adopted this Privacy Policy, which tells you how we treat your data.
1.2    Contact informations
1.2.1    The company HelpHouse ApS is data processor and we ensure that your personal data is processed in accordance with the laws.
1.2.2    Contact information:
1.2.3    Contact person: HelpHouse ApS
1.2.4    Address: Edisonsvej 2, 5000 Odense C, Denmark
1.2.5    CVR: 38455745
1.2.6    Phone no.: +4589881767
1.2.7    Mail: [email protected]
1.2.8    Website:
1.3    We ensure fair and transparent data processing
1.3.1    When we ask you to provide your personal data to us, we will inform you about the data we process about you and for what purpose. You will receive information about this at the time of collection of your personal data.
2    Processing of personal data
2.1    We use this type of data about you
2.1.1    We use data about you to improve our service and ensure the quality of our products and services and our contact with you. 
2.1.2    The data we use includes:
•    General personal data
•    Traffic data on using the Internet
2.2    We collect and store your personal data for specific purposes
2.2.1    We collect and store your data for specific purposes or other legitimate business purposes. It happens when we need to:
2.2.2    Improve our products and services
2.3    We only process relevant personal data
2.3.1    We only process data about you that are relevant and sufficient in relation to the purposes defined above. The purpose is crucial to what type of data about you is relevant to us. The same applies to the amount of personal data we use. For example, we do not use more data than those we need for the specific purpose. 
2.4    We only process required personal data
2.4.1    We collect, process and store only the personal data needed to meet our intended purpose. Additionally, it may be decided by law what type of data is required to collect and store for our business operations. The type and extent of the personal data we process may also be required to fulfill a contract or other legal obligation.  
2.5    We check and update your personal data
2.5.1    We check that the personal data we process about you, is not inaccurate or misleading. We also make sure to update your personal data continuously.
2.5.2    As our service is dependent on your data being accurate and up to date, please inform us about relevant changes to your data. You can use the contact information above to inform us of your changes.
2.6    We delete your personal data when they are no longer required
2.6.1    We delete your personal data when they are no longer necessary for the purpose that was the reason for our collection, processing and storage of your data. 
2.7    We will obtain your consent before processing your personal data
2.7.1    We obtain your consent before processing your personal data for the purposes described above unless we have a legal basis for obtaining them. We inform you of such a basis and our legitimate interest in processing your personal data.
2.7.2    Your consent is voluntary and you can withdraw it at any time by contacting us. Use the contact information above for more information.
2.8    We do not disclose your personal data without your consent
2.8.1    If we disclose your personal data to partners and stakeholders, including for marketing purposes, we collect your consent and provides information on your data will be used. You may at any time object to such disclosure, and you can also opt out requests for marketing purposes in the CPR register.
2.8.2    We will not collect your consent if we are legally required to disclose your personal data, for example, as part of reporting to an authority.
3    Security
3.1    We protect your personal data and have internal rules on information security
3.1.1    We have adopted internal rules on information security that contain instructions and actions that protect your personal data against being destroyed, lost or modified, from unauthorized disclosure, and against unauthorized access or knowledge of them.
4    Cookie use
4.1    Cookies, purpose and relevance
4.1.1    We place only necessary cookies that ensure the functionality of our website that the customer requests and is excluded for consent requirements.
4.2    We obtain your consent
4.2.1    Before we place cookies on your equipment, we ask for your consent. However, necessary cookies to ensure functionality and settings can be used without your consent.
4.2.2    You can find more information on our website about our use of cookies and how to delete or reject them. If you want to revoke your consent, please see the instructions under our cookie policy.
5    Your rights
5.1    You are entitled to access your personal data
5.1.1    You have a right at any time to ascertain what data we process about you where they came from and what we use them for. You may also be told how long we keep your personal data, and who receives data about you to the extent we disclose data in Denmark and abroad.
5.1.2    If you request it, we can inform you about the data we process about you. Access may, however, be limited for the protection of other people's privacy, business secrets and intellectual property rights.
5.1.3    You can make use of your rights by contacting us. You can find our contact information at the top. 
5.2    You have the right to have inaccurate personal data corrected or deleted
5.2.1    If you believe that the personal data we process about you is inaccurate, you have the right to have them corrected. You must contact us and tell us where inaccuracies exist and how they can be addressed. 
5.2.2    In some cases, we will have an obligation to delete your personal data. This applies, for example, if you withdraw your consent. If you believe that your data is no longer necessary in relation to the purpose for which we collected them, you can ask to have them removed. You can also contact us if you believe your personal data is being processed in violation of the law or other legal obligations.
5.2.3    When you address a request to correct or delete your personal data, we will investigate whether the conditions are met and, in that case, make changes or deletions as soon as possible.
5.3    You have the right to object to our processing of your personal data.
5.3.1    You have the right to object to our processing of your personal data. You may also object to our disclosure of your data for marketing purposes. You can use the contact information at the top to send an objection. If your opposition is justified, we will stop processing your personal data.