required-fields

Required Fields App

Zendesk - support

Required fields when agent creates ticket.

App Details

  • Author:HelpHouse ApS
  • Support:Email / Website
  • Version:1.0
  • This is an app. It will install right into your Zendesk Support account.

 

Description 

Required fields for Agents

The Required fields for Agents app makes it possible for you to, quite simply, make the fields, that are required when closing a ticket, required when an agent creates a ticket.

Simply install this app and any field marked required when an agent solves a ticket, is now required when an agent creates a ticket!

DISCLAIMER: This app works with Ticket Forms, but NOT with the Conditional Fields App!

Got any feedback, ideas or feature request? Please visit our forum here!

 

Installation

The Required fields for Agents app requires no configuration. Simply install the app from the marketplace and you are good to go!

DISCLAIMER: This app works with Ticket Forms, but NOT with the Conditional Fields App!

 

 

 

 

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